ANA InterContinental Tokyo by IHG
ANAインターコンチネンタルホテル東京•1-12-33 Akasaka, Minato-ku, Tokyo 107-0052, Japan
The honest verdict
Our unvarnished, real-world takeawayANA InterContinental Tokyo by IHG is a high-octane luxury landmark at Ark Hills bridging Akasaka and Roppongi. Its crowning glory is the sprawling 35th and 36th-floor Club InterContinental—among Tokyo’s largest and most lavish club lounges, offering table-serviced Moët & Chandon and gourmet evening small plates. The renovated Mizu Suites and classic rooms offer Western-friendly square footage (28–32 m² entry) with deep Japanese soaking tubs. However, be mindful of peak-period club lounge queues of up to 15 parties, centralized air conditioning that tends to overcool, and high-security elevators that make moving between different floors cumbersome for traveling groups. For travelers seeking direct airport limousine bus connectivity and seamless underground metro access in a prime diplomatic district, it delivers a deeply comfortable 5-star Tokyo stay.
Club-level travelers wanting generous lounge perks and Moët & Chandon champagne service, business travelers needing direct Ark Hills and subway connectivity, and couples seeking renovated suites with Japanese ofuro soaking tubs.
You are an IHG Ambassador expecting guaranteed lavish suite upgrades, travel during peak domestic holidays and dislike crowded club lounges, or require customizable heating without central cooling drafts.
The Japan reality check™
Authentic on-site audit of floor space, mattress firmness, deep soaking tubs, and subway stair avoidance tailored for international travelers.
Luggage & floor space
Suitcase clearance & suite layouts
Spacious (28–32 m² entry / 50m²+ Suites) — PASS. Even baseline Classic rooms provide enough open floor clearance to open two full-sized 28-inch suitcases flat simultaneously. Suites (such as the Mizu and Hana Suites) offer dedicated living lounges, walk-in closets, and zero pathway obstruction.
Shower pressure & Japanese soaking tub
High-flow rain shower & ofuro bath audit
4.8 / 5.0 (High Flow). Renovated rooms feature separated wet-rooms equipped with ceiling-mounted rainfall showers, handheld wands, and deep square Japanese soaking tubs (ofuro style) built for chest-deep submersion.
Bed & pillow firmness
Egyptian cotton linens & pillow support
Plush to Medium-Firm. Beds feature crisp high-thread-count Egyptian cotton linens and supportive down-feather pillows. Far more accommodating to Western sleep preferences than standard Japanese business hotels.
Climate control & acoustic isolation
Centralized cooling & street noise isolation
3.8 / 5.0 (Centralized cooling quirks). Soundproofing between rooms and from outside streets is solid. However, multiple guests note that the in-room air conditioning tends to overcool rooms despite thermostat adjustments.
Club lounge peak crowding factor
Evening cocktail queue & capacity check
High alert during Japanese holiday periods (Silver Week, Golden Week). Because access is included for club-level bookings without heavy supplemental fees, evening cocktail hour (5:30 PM – 7:30 PM) can see 10–15 party queues, open lounge doors, and noise spillover if arriving after 6:00 PM.
Transit & heavy bag logistics
Ark Hills underground concourse & metro lines
Direct Underground Access. Connected via Ark Hills underground walkways directly to Tameike-sanno Station and Roppongi-itchome Station, allowing travelers to bypass street-level rain and stairs when wheeling luggage to Tokyo Metro lines.
Room type comparison & suitcase audit
Select the right room tier to avoid stepping over opened bags.
| Room category | Size (m² / sq ft) | Bed configuration | Max guests | Bathtub | Two 28" suitcases test | Action |
|---|---|---|---|---|---|---|
Classic King Room | 30 m²(323 sq ft) | King | 3 | Deep soaking tub | Pass (open flat) | Rates |
Classic Twin Room | 32 m²(344 sq ft) | Twin | 3 | Deep soaking tub | Pass (open flat) | Rates |
Premium Club King Room | 32 m²(344 sq ft) | King | 3 | Deep soaking tub | Pass (open flat) | Rates |
Renovated Mizu Suite | 52 m²(560 sq ft) | King | 3 | Deep soaking tub | Pass (open flat) | Rates |
Japanese Suite / Hana Suite | 65 m²(700 sq ft) | King | 4 | Deep soaking tub | Pass (open flat) | Rates |
Premium Club King Room
PassJapanese Suite / Hana Suite
PassSubway & airport logistics guide
Tokyo subway exits can have 80+ stair steps. Follow our verified elevator routes to transport 20kg luggage effortlessly.
How to reach the hotel from your airport
Board the Airport Limousine Bus from Narita Terminal 1, 2, or 3. Drops you directly at the ANA InterContinental covered main lobby entrance in 80–90 minutes with full luggage handling.
Take Narita Express directly to Tokyo Station (55 mins), then catch a quick 12-minute taxi (~¥2,200) straight to the hotel.
Take Skyliner to Ueno Station (41 mins), transfer to Tokyo Metro Ginza Line directly to Tameike-sanno Station (Exit 13).
Station-by-station elevator & exit details
Tameike-sanno Station
Roppongi-itchome Station
Airport Limousine Bus Stop
Akasaka Station
The honest good & bad breakdown
No sponsored fluff. Every hotel has real strengths and practical compromises—here is what to expect before booking.
The highlights (the good)
What guests rave about
- Tokyo's premier hotel club lounge: spanning the 35th and 36th floors, Club InterContinental features table-serviced Moët & Chandon during cocktail hour, chef-crafted hot evening appetizers, and a dual à la carte/buffet breakfast.
- Renovated Mizu & Japanese suites: thoughtful blend of contemporary minimalism and traditional Japanese bathing culture, offering unobstructed views of Tokyo Tower, the National Diet Building, and the Roppongi skyline.
- Standout multilingual service culture: concierge and lounge staff (frequently praised: Ririna, Mark, Makita, Momo, Raphael) regularly go above and beyond—from retrieving lost items from municipal train lines to hand-configuring Japanese rail apps for foreign visitors.
- Culinary destination under one roof: notable on-site dining including Teppanyaki Akasaka, The Steakhouse, and Cascade Café, offering high-end seasonal menus and varied Japanese breakfast items (including fresh sushi, made-to-order omelets, and morning gelato).
- Direct airport transit convenience: serviced directly by the Airport Limousine Bus to/from both Narita (NRT) and Haneda (HND), eliminating the need to drag heavy luggage across transfer hubs.
The compromises (the bad)
What might frustrate you
- Evening cocktail hour bottlenecks: during peak occupancy, the club lounge experiences long waitlists (up to 15 groups deep), rushed turnover, and a noisy atmosphere that contrasts with its typical luxury setting.
- Inconsistent IHG elite recognition: several Ambassador and Platinum tier guests report underwhelming recognition, lacking proactive room upgrades or tailored welcomes common at European and Southeast Asian InterContinental locations.
- Overcooled room climate: central ventilation system can blow cold air even when set to warmer temperatures, requiring extra duvets or maintenance intervention.
- Floor security friction for groups: high-security keycard elevators partition floors strictly; families or groups traveling across multiple rooms on different levels face logistical friction coordinating movement between floors.
- Occasional atrium inconsistencies: while specialty restaurants excel, the ground-floor Atrium Lounge buffet receives mixed feedback regarding presentation during off-peak hours.
Breakfast buffet & konbini audit
Real details on food quality, crowd rush hours, and local Japanese convenience store access.
Cascade Café (2F) & Club InterContinental (35F/36F)
06:00 AM – 10:30 AM Daily
Vast international spread at Cascade Café with fresh sushi, chef omelet stations, and morning gelato. Club guests enjoy an exclusive semi-buffet with à la carte hot plates and skyline views.
Peak morning rush runs between 7:45 AM and 9:15 AM. Arrive before 7:30 AM or after 9:30 AM for a peaceful dining experience.
Konbini trifecta map
All 3 major chains within 300 meters
Guest reviews for ANA InterContinental Tokyo by IHG
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